Staples in Ontario, OR Open now

Reviews about Staples

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  July 20, 2019, by Kate A.
  The print center here is amazing! Knowledgeable and cheerful! I see some reviews here about being disappointed that they don't "proof read" but I don't think that is a service they offer since they probably get thousands of words on things everyday. That would take forever! As long as I have due diligence and make sure my file looks like I want, they produce my projects with quality and in a timely manner. I know I sent them an editable Word document from an old version of Word once instead of saving it as a PDF like a smart person, and it changed my font type and some formatting because they have a different version of Word. Of course the print gals couldn't see how it looked on my home computer so that's how they thought it was supposed to look. I also did not request a proof or take time to go and get a sample at the store. When I picked up I looked at it before distributing it, I did that right at least haha, and saw the difference. They printed me a new batch for free even though it was my fault for not taking time to look at a proof and send a PDF file. Stellar service!
• ★ ☆ ☆ ☆ ☆

  July 12, 2019, by C.C.
  Well I recently went there to mail off 3 fairly light n small enelope/packages at Staples because the Clarion Hotel who was to mail them for $8.30 could not provide me a tracking # for the envelope/packages n sent me there. I was not given the price until after the girl taped on the mailing labels over my own written " mailing addresses" n was floored to learn the cost was $32.28- ( 3 times as much) as what the Hotel was to charge? She should have given me the cost before gluing their labels over my written on " mail to" address 1st.which would have given me the choice- to not accept it, before they ruined them. I would not have agreed to paying that much!! Who wants to pay 3 times the price?? I feel n do plan to ask for a refund. That was not fair nor is that good business. To say I am unsatisfied with Staples- is to put it mildly. Cecilia Froman...